Niels JacobsenChief Executive, ICRT (London)
Niels was born in Denmark and joined ICRT as CEO in March 2018, with past experience in for profit and not for profit organisations in USA, UK and the Nordic countries. He previously worked in different sectors including the consumer movement, fin-tech, consumer product development, consumer research, and IT development in the health sector.
For two year (2016-2018) Niels was Head of Fraud and Data Analytics at Nets, a North-European payment processing company. He restructured the department and introduced new technologies, which reduced fraud in the Nordics significantly.
For three years (2013-2016), Niels held a position as Director for Strategic Analytics and Insights at Consumer Reports (CR), a longstanding member of ICRT. His focus was on content and portfolio strategy, audience and segmentation models, and leading an enterprise-wide data strategy. Before that, Niels was Head of Research & Testing at the Danish Consumer Council (FR), also a longstanding member of ICRT.
From 1999-2010, Niels worked at Nokia in different leadership positions in Research & Development, Business Development and Global Innovation throughout with focus on usability and user experience.
Niels has an educational background in Computer Science (MSc), Psychology (PhD) and Business Administration (MBA).